You can have complete peace of mind knowing that the personal attendant you have selected is competent, trained, and closely supervised.
Part of our client commitment is to fully investigate each worker before employment including personal reference checking, licensure verification, criminal records checks, CPR certification, and drug testing. Augustine caregivers also receive a health screening prior to employment and annually thereafter to ensure they are free of tuberculosis or other communicable diseases.
Augustine also provides bonding and insures personnel for theft, injury, or accident. Of course, as a service for our clients we also pay all required payroll taxes and social security benefits for these workers.
Augustine is committed to training and ongoing professional development opportunities for its workers. Our caregivers receive a minimum of 12 hours each year of in-service education on a variety of topics including:
Augustine Program Managers closely supervise each caregiver providing services and make on-site supervisory visits to monitor caregiver’s skills and client satisfaction with our services. Augustine Program Managers are always available by telephone or to meet with you in person to discuss any comments or suggestions you may have with our services. Augustine is committed to the highest levels of customer satisfaction.
I am very happy with your service. Thank you for sending me such a wonderful helper. I feel truly blessed. I hope you and your staff will be my agency for as long as possible.